We are your repair and warranty agent!
DCE Electrics stands as the trusted repair and warranty emissaries for nearly every prominent brand in Australia. We even possess the keys to sort parts for overseas-branded tools. To start on any warranty claim, DCE Electrics will require your proof of purchase. Should your invoice be lost for any reason, simply share your full name, mobile number, and email with us, and we shall reach out to the tool merchant from where your tool was purchased to retrieve the necessary paperwork.
What tools can DCE Electrics repair?
- AIR COMPRESSORS
- ALL PASLODE GUNS
- ALL PASLODE GUN SERVICES
- ALL ELECTRIC POWER TOOLS
- ALL RAMSET GUNS
- BACKPACK VACUUMS
- BAKERY EQUIPMENT
- CEMENT MIXERS
- COMMERCIAL CLEANING EQUIPMENT
- COMMERCIAL EQUIPMENT
- ELECTRIC MOTOR REWINDS
- ELECTRIC MOTORS
- GENERATOR DIESEL
- GENERATOR INSTALLATION
- GENERATOR PETROL
- LAWN MOWERS ELECTRIC
- LAWN MOWERS PETROL
- HOSPITALITY EQUIPMENT
- IRRIGATION PUMPS
- ALL HUSQVARNA RIDE-ONS AND TOOLS
- PRESSURE WASHERS ELECTRIC
- PRESSURE WASHERS HOT WATER
- PRESSURE WASHERS PETROL
- SCREED MIXERS
- SPA PUMPS
- WARRANTY REPAIRS
- WELDERS MIG
- WELDERS STICK
- WELDERS TIG
- VACUUM CLEANERS
Tool assessment repair protocol
Once your assessment is complete, we will organise a repair quotation for you. Along with the quotation, we will also provide a price for a new, similar tool. If you decide to proceed with the repair, the tool will take approximately two weeks to complete, depending on the availability of parts. Once the parts have arrived, we endeavour to install them on the same day. For your peace of mind, we take photos and videos of your tool’s repair upon completion, so you can see it working at 100% before you leave our store. We pride ourselves on quality repairs and efficient turnaround times. We understand that your tool is essential to your business, and we will do everything in our power to return it to you with minimal downtime.
Our workshop
Warranty protocol for tool repiars
DCE Electrics are repair and warranty agents for nearly every major brand in Australia. We even have access to parts for overseas branded tools. DCE Electrics will require your proof of purchase for a warranty claim. If you don’t have your invoice or proof of purchase just let us know your full name mobile number and email and we will call the tool shop you bought it from to access this paperwork.. Your tool will take a minimum of 2 weeks for the repair to be completed as we have to wait for parts to arrive from the supplier. For your peace of mind, we take photos and videos of your tools repair on completion so you can see your tool working 100% before you leave our store. We pride ourself of quality repairs and efficient turnaround times. We understand that your tool is your business and we will try everything in our power to get your tool back to you with minimal downtime for you and your business.
The PMHC (Port Macquarie-Hastings Council) Repair Directory is located on the Midwaste website, midwaste.org.au/port-macquarie-reuse-repair, which connects residents with local repair businesses in the Port Macquarie-Hastings region, supporting a circular economy and reducing waste. The directory lists businesses offering repair services for various items, such as electronics, furniture, and clothing, helping to give these items a second life before they are sent to landfill.
Come & join our rapidly expanding team today
DCE Electrics is currently undergoing an exciting phase of growth and expansion to accommodate the increasing demand for our comprehensive onsite job services and expert tool repair solutions. We are actively seeking skilled and dedicated individuals to become valuable members of our team based in Port Macquarie. If you are interested in joining our dynamic team, please send your detailed resume via email or feel free to drop it off in person at our office located at Shop 4, 175 Lake Road, Port Macquarie, NSW 2444. Should you have any questions or require further information, do not hesitate to contact us at 0265811022. You can speak directly with our friendly team members, Siobhan Smith, Stephen Power, or Darren Elliott, who will be more than happy to assist you. We are eager to welcome new talent into the DCE family and look forward to the contributions you can bring to our growing company.
Contact Us Today
E-mail Sales
sales@dceelectrics.com.au
Email Onsite
onsite@dceelectrics.com.au
Email Accounts
accounts@dceelectrics.com.au
