DCE Electrics proudly serves as repair and warranty agents for nearly every major brand available in Australia, ensuring comprehensive support for a wide range of tools and equipment. Our extensive network also allows us to access parts for tools from overseas brands, providing a truly global service. To process a warranty claim, we will need your proof of purchase. However, if you are unable to locate your invoice or proof of purchase, simply provide us with your full name, mobile number, and email address. With this information, we can contact the tool shop where you made your purchase to obtain the necessary documentation on your behalf.

Please be aware that the repair process for your tool will take a minimum of two weeks. This timeframe is necessary as we often need to wait for parts to arrive from our suppliers. Rest assured, we are committed to keeping you informed and ensuring transparency throughout the repair process. For your peace of mind, we document the repair process by taking photos and videos of your tool upon completion. This allows you to see your tool functioning perfectly before you leave our store.

At DCE Electrics, we take great pride in delivering high-quality repairs and maintaining efficient turnaround times. We understand that your tools are essential to your business operations, and we are dedicated to minimizing any downtime. Our team will make every effort to return your tool to you as quickly as possible, ensuring that your business can continue to run smoothly and efficiently.